More Info Coming Soon
24-Hour Cancellation Policy
I require that all appointments have any changes or cancellations 24-hours in advance for a few things:
*To allow myself to be able to see the request and confirm it in time.
*To allow other clients the chance to fill that spot
*And give us enough time to figure out when we can set your next appointment up.
If you need to RESCHEDULE your appointment- with an OVER 24-hour notice- your deposit will TRANSFER to the next appointment. With NO additional deposits or fees.
If you CANCEL or RESCHEDULE your appointment UNDER the 24-hours, your deposit will be COLLECTED. A new appointment can be made- But a NEW DEPOSIT will be required.
If you NO-SHOW your appointment with no contact to inform me- your deposit will be COLLECTED. A new appointment can be made- But a NEW DEPOSIT will be required and an additional $50 inconvenience fee.
I understand life happens, so I offer first policy violation as a warning. 3 violations in total, will need to be further discussed before we can proceed with any more appointments.
I will always try to give a heads up if I am running late or need to reschedule.
If I ever need to cancel under 24-hours, I do apologize in advance. I will always offer a complimentary add-on for the inconvenience.
As of now, you can pick a full deep conditioning treatment or a glossing shine treatment. (25 min of extra time at no charge)